Request Data Deletion

Depending on where you're located, you have a legal right to request deletion of your personal data — under the EU/UK GDPR ("right to erasure"), the California Consumer Privacy Act ("right to delete"), India's Digital Personal Data Protection Act, 2023 ("right to erasure" for Data Principals), or equivalent laws elsewhere. Farmonaut honors deletion requests from all users, regardless of location, subject to the limited retention exceptions in Section 5.

We currently process account and data-deletion requests by email rather than an automated in-app control, so that we can verify you're the account holder before permanently removing your data. Click below to open a pre-filled email, or send one manually to [email protected].

If you'd rather call, use the numbers in Section 7 — we'll still confirm the request in writing before proceeding.

To prevent fraudulent deletion of someone else's account, we verify that a request comes from the account holder before acting on it. We do this by confirming the request was sent from (or references) your registered account email, and may ask follow-up questions or request confirmation from your registered phone number. For enterprise or Mining Pro organization accounts, we may require the request to come from, or be countersigned by, the designated account administrator on file.

Most legal frameworks recognize that deletion cannot always be absolute. After we process your request, we will still retain (in a restricted, access-limited manner):

• Billing and transaction records we're required to keep for tax, accounting, or audit purposes (typically up to 7 years);
• Information needed to complete a transaction already in progress, resolve a dispute, or enforce our Terms of Service;
• Records we're legally obligated to retain under applicable law, court order, or an active legal hold;
• Aggregated or de-identified data that can no longer be linked back to you.

Deleting your account permanently removes your access to the Farmonaut Agriculture Platform and/or Farmonaut Mining Pro, cancels any active subscription (without a refund for the remainder of the current billing period, except as provided in our Refund Policy), and cannot be undone. If you'd like a copy of your farm records, field boundaries, or AOI data before deletion, request an export in the same email — we'll include it with our acknowledgment in Section 4.